Responsible Use of Personal Data
We are committed to ensuring that customer information is collected, used and stored in a responsible manner.
Personal Information We May Receive
We may receive information when customers:
- create an account;
- complete a purchase;
- request support;
- communicate with our team.
This may include contact details, order information, delivery details and communication records.
Reasons for Processing Data
Personal information helps us to:
- fulfil customer orders;
- provide after-sales support;
- maintain secure online services;
- improve operational processes.
Protection Measures
We use suitable technical solutions and organisational practices to reduce risks associated with data loss, unauthorised access and improper disclosure.
Sharing Information Securely
Where external organisations assist with our services, only relevant information required for their role is provided.
Data Retention
Information is stored for appropriate periods based on business requirements and legal responsibilities.
Managing Your Personal Data
Customers may exercise their applicable rights regarding access, correction or deletion of personal information.